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Mira Kwon
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Atlas Clinic Intake

Replacing a 9-page paper form with a calm, accessible flow that patients finish before they reach the waiting room.

Client
Atlas Health
Role
UX research & design
Year
2023
Stack
React, Figma, Maze

−63%

completion time

96%

completion rate

5

languages

(01) Context

Front-desk staff spent the first 15 minutes of every visit re-typing handwritten forms.

(02) Result

A one-question-per-screen flow with plain language, large targets and save-and-resume by SMS.